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Terms of Service

Last updated: 7 August 2026

This page is a draft. It is not in force and it has not been checked by a lawyer. Draft revision 13 August 2026. The version currently in force is the one dated 7 August 2026 above.

It was written by the person who builds inside.live, not by a solicitor, to bring the terms in line with how the product actually behaves — handle renaming, account deletion, and the free trial. Sections tagged new or rewritten have changed. Boxes marked For legal review are places where we have deliberately not written an answer, because getting it wrong matters more than filling the gap.

If something here reads as if it decides your rights, it doesn't yet. Ask us: max@inside.live.

These terms cover your use of inside.live — link-in-bio pages, one link in your bio. The service is operated by Shoroye Studios / Max Shoroye ("we", "us"). By creating an account or using the service you agree to these terms. Questions any time: max@inside.live.

Who can use inside.live new

You need to be old enough to enter into this agreement, and you need to be able to agree to it for yourself. If you're setting up a page for a company, a promoter or a brand, you're confirming you're allowed to act for them.

For legal review — minimum age. This draft deliberately does not state one. There are three separate questions tangled here and we don't want to answer them by instinct: the minimum age to hold an account, whether UK GDPR consent rules push that to 16 for some users, and whether a nightlife product should require 18 regardless. Separately, promoter pages are public and get visited by under-18s whoever owns the account, which raises the UK Age Appropriate Design Code. Please tell us the number and we'll put it here.

Your account

You need an account to create a page. Keep your login details safe — you're responsible for activity on your account. You must give us accurate information and be able to enter into this agreement.

Your handle rewritten

Your handle is the name in your address: inside.live/yourname. Handles are first-come, first-served. Some are reserved — brands, common words, anything that looks like part of inside.live itself (admin, support, billing), and offensive strings. A handle is a pointer to your page. It isn't property, and you can't sell, rent or transfer it to someone else.

Three things worth knowing before you pick one, because they'll each catch you out otherwise:

We may reclaim a handle if the account behind it has been dormant for 6 months — meaning nobody has signed in, the page hasn't been edited, and it hasn't had visitors in that time. If we're going to do that, we'll email the address on your account first and give you a chance to keep it. We may also reclaim a handle that breaks these terms, or that was taken to squat on a name. This is something we can do, not something we promise to do for anyone who asks.

If someone else claims your name new

Don't take a handle that belongs to someone else — a venue, a brand, a promoter, a person. Using your own name is fine even if a more famous person shares it; taking a name in order to look like someone you're not is not.

If you think a handle on inside.live infringes your trade mark or impersonates you, email max@inside.live with: the handle, the name or mark you're claiming, what your right to it is, and confirmation you're allowed to make the claim. We'll tell the person holding the handle and give them a chance to reply before we decide anything. We'll then make a call — which might be to release the handle to you, to leave it where it is, or to suspend the page while it's sorted out.

We're not a court and we can't rule on who owns a name. If it's a real dispute, it's a real dispute and it belongs somewhere other than our inbox.

For legal review — process and hosting liability. This is a plain-English version of the notice-and-counter-notice shape Linktree publishes. It hasn't been checked against what a UK hosting provider is actually required to do, and it doesn't cover takedown of content (as opposed to names), which may need its own procedure.

Trials and billing rewritten

Every new account starts on Pro, free for 7 days, with no card. You don't enter payment details to try it and nothing charges you when the week is up. If you do nothing, the account simply drops to the Free plan and your page stays online with the Free features.

To stay on Pro you add a card during or after the trial. Pro is €15 per month or €153 per year. Those prices include VAT. Payments are handled by Stripe — we never see or store your card details.

A paid subscription renews automatically at the end of each billing period, at the price then shown for your plan, until you cancel. We'll tell you by email before we change a price.

The free trial is once per person. If your trial has already run out, or you've had a paid subscription with us before, adding a card starts your paid plan straight away rather than starting another free week.

Cancelling new

You can cancel Pro at any time from the billing settings in your editor, which opens Stripe's billing page. Cancelling stops future charges. Your page stays online — it moves to the Free plan and keeps the Free features.

Deleting your whole account is different, and it costs you the rest of the month. Deletion cancels your subscription immediately rather than at the end of the period you've paid for, so any remaining paid time is lost. On an annual plan that can be most of a year. If you want to stop paying but not lose the time you've bought, cancel first and delete later.

For legal review — forfeiture, refunds, and the statutory cancellation right. Two separate things here, and neither is drafted.

First, the immediate-cancellation-on-delete behaviour above is real (api/account.js cancels the Stripe subscription outright, with no proration). Whether an undisclosed forfeiture term is fair under the Consumer Rights Act 2015, whether it has to be shown at the moment of deletion rather than only here, and whether we should be refunding the unused portion instead — all open. The annual plan is what makes the number big.

Second, this draft states no refund policy at all, on purpose. UK and EU consumers have a statutory cancellation right on distance contracts, with particular rules for digital services that start immediately, and we're not going to characterise that right ourselves. We need a refund policy written or approved by a solicitor before this page goes live.

Also worth confirming before this text ships: what Stripe's hosted billing portal is configured to do on cancel — end of period, or immediately. The sentence above assumes end of period.

Your content

You own everything you upload — photos, links, text, all of it. You grant us a licence to host, store, resize, re-encode and display that content, solely to run the service and show your page to your visitors the way you've set it up. We don't use your photos or your name in our own advertising — if we ever want to feature your page, we'll ask you first. Delete your content or account and the licence ends, subject to short backup-retention windows.

Your visitors new

If you turn on a mailing-list tile, the emails your visitors give you are yours — we just collect and hold them for you. That makes you responsible for what you do with them: telling people what they're signing up to, only sending what they'd expect, and honouring anyone who asks to be removed. Don't import a list from somewhere else and don't sell it on.

Our Privacy Notice explains what we collect from visitors to your page and what we do with it.

For legal review — who is the controller. Today api/subscribe.js stores the fan's email in our Resend account, tagged to the promoter's page, and emails the promoter a notification. Whether the promoter is the controller and we are their processor, whether we're joint controllers, or whether we're a controller in our own right, changes what this section has to say — and if the promoter is the controller we probably need a processor agreement with every one of them, which we don't have.

Tickets and links to other sites new

Your page can link out to ticketing platforms — Eventbrite, DICE, Resident Advisor, Fatsoma and others. We don't sell tickets. When a visitor taps through, they're buying from that platform or from you, under whatever terms and refund policy apply there, and we're not part of that transaction.

That means the event details on your page are your responsibility: the date, the line-up, the venue, the price, and whether the event happens at all. If you cancel or move an event, the people who need to hear about it are the ones who bought tickets, and that's between you and your ticketing platform.

Acceptable use rewritten

Don't use the service for:

We may suspend or remove pages and accounts that break these rules.

Reporting a problem new

If you see a page on inside.live that breaks these rules, email max@inside.live with the handle and what's wrong. We read everything. If a page is dangerous or clearly illegal we'll take it down first and work it out afterwards; for anything less clear-cut we'll ask the page owner before doing anything.

Ending your account new

You can delete your account whenever you want, from the account settings in your editor. You'll be asked to type your handle to confirm, because it can't be undone. Here's exactly what happens when you do:

That last one is there to stop people deleting and re-registering in a loop to collect free trials and hoard handles. It also catches anyone who deletes by mistake, so: if you've changed your mind, email max@inside.live and we'll lift the block.

Deletion removes your data from the live service straight away. Backups roll off on their own schedule shortly afterwards, and we may keep a minimal record where we're required to — for example, invoices we have to keep for tax.

For legal review — the 14-day email hold. To make the block work we keep the deleted account's email address for 14 days, then it deletes itself. That is retention of personal data belonging to someone who has just asked to be erased, and it needs a lawful basis stated properly (our reasoning is preventing repeat-trial abuse) plus the right disclosure at the point of deletion. It also needs a stated backup-retention period — "shortly afterwards" above is a placeholder, not a number.

Suspension and termination by us rewritten

We may suspend or close an account that breaks these terms, that's being used to harm someone, or that we're required to act on. Where we can, we'll tell you first and give you a chance to put it right — and if we've had to act immediately, we'll tell you why afterwards. If you're on a paid plan and we close your account for something that isn't your fault, get in touch, because that shouldn't cost you money.

We may also close free accounts that have been dormant for a long time, on the same 6-month basis as handles above, after emailing you first.

For legal review — grounds and notice for paying accounts. Competitors reserve the right to terminate "for any or no reason" with immediate effect, and disclaim all responsibility for content lost as a result. We've deliberately not copied either, because both read badly against a consumer who has paid us. What we should say instead needs a solicitor.

The service

The service is provided as-is. We work to keep it fast and available, but we don't guarantee uninterrupted or error-free operation, and to the extent the law allows we're not liable for indirect losses arising from your use of it. Nothing in these terms limits liability that can't legally be limited — including liability for death or personal injury caused by negligence, or for fraud.

For legal review — liability cap. There isn't one in this draft, and there wasn't one before. The standard shape is a cap at the amount you've paid us over some recent period, and we have not written one because a cap that turns out to be unfair is worse than none at all. This whole section wants a solicitor's eye, not ours.

Changes and ending things

We may update these terms as the service evolves; material changes will be flagged on the site or by email before they take effect. You can close your account at any time — see Ending your account above.

Governing law

These terms are governed by the law of England & Wales, and disputes go to the courts of England & Wales. If you're a consumer, this doesn't take away rights you have under the law of the country you live in, or your right to bring a claim there.

For legal review — jurisdiction. A large share of our users are consumers in Ireland, and consumer jurisdiction rules generally let a consumer sue at home whatever the contract says. The sentence added above is an acknowledgement, not a fix, and the clause as a whole needs checking rather than patching.